Pocket and HIVE onboarding instructions stuck in a loading state

Incident Report for PaperCut Software

Resolved

The onboarding issue we were previously experiencing with our cloud services has been resolved.

Posted Apr 15, 2024 - 10:16 UTC

Update

We are continuing to investigate this issue.

Posted Apr 15, 2024 - 10:15 UTC

Update

We are continuing to investigate this issue.

Posted Apr 15, 2024 - 10:14 UTC

Investigating

Pocket and HIVE onboarding Instructions stuck in a loading state

Our Developers are currently investigating the issue, updates will continue to be updated here

Posted Apr 15, 2024 - 08:33 UTC

This incident affected: PaperCut Hive & Pocket (US hosting region - PaperCut Hive & Pocket).