All Systems Operational

About This Site

Find out about service interruptions and maintenance windows for PaperCut's online services. For issues not directly related to a service outage, take a look at our Known Issues page. If you're looking for general help with any of our products, our Help Center can hopefully answer your questions!

PaperCut Pocket & PaperCut Hive Operational
90 days ago
99.97 % uptime
Today
Scan to Cloud for PaperCut MF Operational
90 days ago
100.0 % uptime
Today
Cloud Document Processing for PaperCut MF Operational
90 days ago
100.0 % uptime
Today
Cloud Print for PaperCut Mobility Print Operational
90 days ago
100.0 % uptime
Today
PaperCut Print Deploy Operational
90 days ago
100.0 % uptime
Today
Multiverse Operational
90 days ago
100.0 % uptime
Today
Public Website (www.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Order System (buy.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Partner Portal (portal.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Training (learn.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 23, 2024

No incidents reported today.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
Resolved - The onboarding issue we were previously experiencing with our cloud services has been resolved.
Apr 15, 10:16 UTC
Update - We are continuing to investigate this issue.
Apr 15, 10:15 UTC
Update - We are continuing to investigate this issue.
Apr 15, 10:14 UTC
Investigating - Pocket and HIVE onboarding Instructions stuck in a loading state

Our Developers are currently investigating the issue, updates will continue to be updated here

Apr 15, 08:33 UTC
Apr 14, 2024

No incidents reported.

Apr 13, 2024
Resolved - The issue affecting PaperCut Hive and PaperCut Pocket services in the US datacenter is now resolved.
Apr 13, 09:15 UTC
Monitoring - PaperCut Pocket and PaperCut Hive cloud services in our US datacenter are currently impacted by an ongoing Google Cloud Platform issue. Customers may see increased latency and intermittent failures throughout the platform. Our engineers are currently monitoring the system and will provide an update once Google resolves the incident. We apologise for any inconvenience caused to customers.
Apr 13, 02:45 UTC
Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.