All Systems Operational

About This Site

Find out about service interruptions and maintenance windows for PaperCut's online services. For issues not directly related to a service outage, take a look at our Known Issues page. If you're looking for general help with any of our products, our Help Center can hopefully answer your questions!

PaperCut Pocket & PaperCut Hive Operational
90 days ago
99.97 % uptime
Today
Scan to Cloud for PaperCut MF Operational
90 days ago
100.0 % uptime
Today
Cloud Document Processing for PaperCut MF Operational
90 days ago
99.99 % uptime
Today
Cloud Print for PaperCut Mobility Print Operational
90 days ago
99.83 % uptime
Today
Multiverse Operational
90 days ago
100.0 % uptime
Today
Public Website (www.papercut.com) Operational
90 days ago
99.82 % uptime
Today
Order System (buy.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Partner Portal (portal.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Training (learn.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be making a back-end DNS change for PaperCut Pocket and Hive, which will introduce additional load balancing improvements for our core Pocket/Hive services.

There should be zero impact with this change, however if customers do notice a blip in connectivity, it should be resolved by trying again.

Posted on Jun 30, 02:57 UTC
Past Incidents
Jul 2, 2022

No incidents reported today.

Jul 1, 2022
Resolved - We have worked with our downstream providers to resolve the issue.

We have a good understanding of the root cause of issue and are in the process of implementing a short-term solution to resolve these types of issues while we migrate away from the current system.

Jul 1, 07:27 UTC
Investigating - We are currently investigating an issue with the PaperCut Blog (https://papercut.com/blog/) being unavailable, and will provide updates when we can.
Jul 1, 07:14 UTC
Jun 30, 2022
Resolved - The issue that is causing the www.papercut.com/blog to be unresponsive has been resolved.

We have identified the issue as an intermediary system failure between the website and the blog. We are already in the process of removing this system to ensure that this sort of failure does not occur.

Jun 30, 16:30 UTC
Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.