All Systems Operational

About This Site

Find out about service interruptions and maintenance windows for PaperCut's online services. For issues not directly related to a service outage, take a look at our Known Issues page. If you're looking for general help with any of our products, our Help Center can hopefully answer your questions!

PaperCut Pocket & PaperCut Hive Operational
90 days ago
99.93 % uptime
Today
Scan to Cloud for PaperCut MF Operational
90 days ago
99.99 % uptime
Today
Cloud Document Processing for PaperCut MF Operational
90 days ago
99.88 % uptime
Today
Cloud Print for PaperCut Mobility Print Operational
90 days ago
99.98 % uptime
Today
Multiverse Operational
90 days ago
99.97 % uptime
Today
Public Website (www.papercut.com) Operational
90 days ago
99.99 % uptime
Today
Order System (buy.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Partner Portal (portal.papercut.com) Operational
90 days ago
99.98 % uptime
Today
Training (learn.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 19, 2022

No incidents reported today.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022
Resolved - Problem has been identified and backend components adjusted to ensure the same issue does not re-occur
Jan 13, 10:16 UTC
Update - Things should be back to normal, we're keeping an eye on it
Jan 13, 09:12 UTC
Identified - A backend problem effecting the AU region is being investigated
Jan 13, 09:11 UTC
Jan 12, 2022

No incidents reported.

Jan 11, 2022
Resolved - Around 10:00pm AEDT it we were altered to the fact that some users were having issues logging into the PaperCut Portal.

After investigating the issue, we determined that the issues was caused by a bad node in our App Engine instance which we subsequently deleted.

This has resolved the issue and all systems are back up and running.
Jan 11, 11:00 UTC
Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.