All Systems Operational

About This Site

Find out about service interruptions and maintenance windows for PaperCut's online services. For issues not directly related to a service outage, take a look at our Known Issues page. If you're looking for general help with any of our products, our Help Center can hopefully answer your questions!

PaperCut Pocket & PaperCut Hive Operational
90 days ago
99.4 % uptime
Today
Scan to Cloud for PaperCut MF Operational
90 days ago
100.0 % uptime
Today
Cloud Document Processing for PaperCut MF Operational
90 days ago
100.0 % uptime
Today
Cloud Print for PaperCut Mobility Print Operational
90 days ago
100.0 % uptime
Today
PaperCut Print Deploy Operational
90 days ago
100.0 % uptime
Today
Multiverse Operational
90 days ago
100.0 % uptime
Today
Public Website (www.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Order System (buy.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Partner Portal (portal.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Training (learn.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Global Entitlements Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 23, 2025

No incidents reported today.

Jan 22, 2025
Resolved - This issue is now resolved. You can now login to any data center via the global login.papercut.com URL, and product specific URLs such as hive.papercut.com.
Jan 22, 02:41 UTC
Investigating - We're currently looking into issues where users logging into hive.papercut.com are unable to log in if their data center is hosted in a non-US region. The error message displayed is "Your account does not have access to this organization."

Currently logging in directly to your *regional* data center login page is working successfully - e.g. a user in the UK data center can successfully log in through uk.hive.papercut.com, an EU user through eu.hive.papercut.com and an AU user through au.hive.papercut.com.

All other functionality (printing and device access) is not impacted by this issue.

Jan 21, 14:40 UTC
Jan 21, 2025
Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.