All Systems Operational

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Find out about service interruptions and maintenance windows for PaperCut's online services. For issues not directly related to a service outage, take a look at our Known Issues page. If you're looking for general help with any of our products, our Help Center can hopefully answer your questions!

Uptime over the past 90 days. View historical uptime.
PaperCut Pocket & PaperCut Hive Operational
90 days ago
99.86 % uptime
Today
Scan to Cloud for PaperCut MF Operational
90 days ago
99.98 % uptime
Today
Cloud Document Processing for PaperCut MF Operational
90 days ago
100.0 % uptime
Today
Cloud Print for PaperCut Mobility Print Operational
90 days ago
100.0 % uptime
Today
Multiverse Operational
90 days ago
99.98 % uptime
Today
Public Website (www.papercut.com) Operational
90 days ago
99.97 % uptime
Today
Order System (buy.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Partner Portal (portal.papercut.com) Operational
90 days ago
99.99 % uptime
Today
Training (learn.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 17, 2021

No incidents reported today.

Jun 16, 2021
PaperCut Pocket and Hive platform issue
Resolved - Activity log entries may have been delayed by a couple of minutes.

Printing and other critical activities were not impacted at all - this alert would only have impacted messages appearing in the Activity log for a 2-3 minute period. No activity messages were lost.
Jun 16, 02:51 UTC
Investigating - We're experiencing an issue with our cloud services and are currently looking into the issue.
Jun 16, 02:49 UTC
Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021
PaperCut MF Scan to Cloud issue
Resolved - The issue affecting new users from authorizing PaperCut MF to upload to their Google Drive storage has now been resolved. If you continue to experience any issues please reach out to our support team https://support.papercut.com
Jun 7, 15:40 UTC
Update - The PaperCut MF Cloud Services team is investigating an issue with Scan to Cloud.
Jun 7, 15:12 UTC
Update - The PaperCut MF Cloud Services team is investigating an issue with Scan to Cloud.
Jun 7, 15:12 UTC
Investigating - We are currently investigating an issue affecting customers who are attempting to authorize PaperCut MF to upload to their Google Drive storage.
Jun 7, 14:57 UTC
Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

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