PaperCut Hive/Pocket - some users intermittently unable to update settings or log into some devices
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Monitoring - Services are back up and running, and the ability to update settings and log into devices is now restored.
We are continuing to monitor this. If you're still experiencing problems please report this via https://www.papercut.com/support/
Oct 20, 2026 - 10:54 UTC
We are continuing to monitor this. If you're still experiencing problems please report this via https://www.papercut.com/support/
Oct 20, 2026 - 10:54 UTC
Investigating - PaperCut Hive/Pocket - We're currently investigating reports of some users intermittently unable to update settings or log into some devices due to an underlying cloud provider incident in the UK hosting region.
We are not currently aware of impact to other regions.
We will provide updates here as they become available.
Oct 20, 2026 - 10:18 UTC
We are not currently aware of impact to other regions.
We will provide updates here as they become available.
Oct 20, 2026 - 10:18 UTC
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Find out about service interruptions and maintenance windows for PaperCut's online services. For issues not directly related to a service outage, take a look at our Known Issues page.
If you're looking for general help with any of our products, ask PaperCut anything on our PaperCut Support page.
PaperCut Hive & Pocket
Operational
US hosting region - PaperCut Hive & Pocket
Operational
AU hosting region - PaperCut Hive & Pocket
Operational
UK hosting region - PaperCut Hive & Pocket
Operational
EU hosting region - PaperCut Hive & Pocket
Operational
CA hosting region - PaperCut Hive & Pocket
Operational
PaperCut MF (Scan to Cloud services)
Operational
US hosting region - PaperCut MF (Scan to Cloud)
Operational
AU hosting region - PaperCut MF (Scan to Cloud)
Operational
UK hosting region - PaperCut MF (Scan to Cloud)
Operational
EU hosting region - PaperCut MF (Scan to Cloud)
Operational
CA hosting region - PaperCut MF (Scan to Cloud)
Operational
PaperCut MF (Document Processing Cloud services)
Operational
US hosting region - PaperCut MF (Document Processing Cloud services)
Operational
AU hosting region - PaperCut MF (Document Processing Cloud services)
Operational
UK hosting region - PaperCut MF (Document Processing Cloud services)
Operational
EU hosting region - PaperCut MF (Document Processing Cloud services)
Operational
CA hosting region - PaperCut MF (Document Processing Cloud services)
Operational
PaperCut MF Global Entitlements Service
Operational
PaperCut Mobility Print (Cloud Print)
Operational
PaperCut Website
Operational
Public Website (www.papercut.com)
Operational
Order System (buy.papercut.com)
Operational
PaperCut Partner Tools
Operational
Sales Portal (partner.papercut.com)
Operational
Partner Portal (portal.papercut.com)
Operational
Training (learn.papercut.com)
Operational
PaperCut Multiverse
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.