Error: "error parsing addon gw url" when trying to add a Scanning add-on in PaperCut Hive
Incident Report for PaperCut Software
Resolved
Error: "error parsing addon gw url" is shown when trying to add a Scanning add-on in PaperCut Hive for the first time. Add-ons which had already been enabled would continue to work successfully. Admins would not be able to add any new Scanning add-ons. This would also have impacted the ability to create new quick scans.

This issue has now been resolved.
Posted Mar 07, 2023 - 05:30 UTC
This incident affected: PaperCut Pocket & PaperCut Hive.