BETA - Print jobs released via Pull Delivery for Lexmark & Kyocera are not currently releasing

Incident Report for PaperCut Software

Resolved

We have pushed a fix in the Cloud and this is now resolved. Thank you for your patience.

Posted Apr 03, 2025 - 04:03 UTC

Investigating

We have identified an issue with our beta feature, Pull Delivery for Lexmark and Kyocera. When print jobs are released via either "Printer Pulls job from cloud" or "Printer Pulls job from local client" the job will not release to the printer. We are actively working on a fix, thank you for your patience.

Posted Apr 01, 2025 - 01:00 UTC

This incident affected: PaperCut Pocket & PaperCut Hive.