PaperCut Pocket and Hive platform issues in AU datacenter

Incident Report for PaperCut Software

Resolved

Our services in our PaperCut Hive / PaperCut Pocket AU data center have now been resolved.

Posted Nov 09, 2023 - 00:45 UTC

Identified

We've identified an issue related to all services in PaperCut Hive / PaperCut Pocket AU datacenter customers. Our engineers are currently working with our cloud service provider to rectify the problem. We apologise to the customers affected.

Posted Nov 08, 2023 - 22:41 UTC

This incident affected: PaperCut Pocket & PaperCut Hive.