Users are not able to see printers and unable to print jobs in US Data center

Incident Report for PaperCut Software

Resolved

The incident has been resolved. Users should be able to release the jobs and see their printers.
Posted Apr 09, 2025 - 16:00 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 09, 2025 - 15:45 UTC

Investigating

We are currently investigating this issue.
Posted Apr 09, 2025 - 14:12 UTC
This incident affected: PaperCut Pocket & PaperCut Hive.