Cloud Print for Mobility Print issue

Incident Report for PaperCut Software

Resolved

Services are now fully restored, and our initial investigations show the cause was our cloud services were unable to communicate with Google. Investigations are continuing with our cloud providers to determine the official root cause. This outage impacted customers who were trying to enable Mobility Print Cloud and also customers trying to print through the Mobility Print Cloud service.
Posted Sep 02, 2022 - 23:15 UTC

Update

The Mobility Print team is investigating an issue with Cloud Print.
Posted Sep 02, 2022 - 21:06 UTC

Identified

An issue with Mobility Print's Cloud Print feature has been identified, and the team has been notified.
Posted Sep 02, 2022 - 21:01 UTC
This incident affected: PaperCut Mobility Print (Cloud Print).
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