Intermittent issues logging into PaperCut Hive / PaperCut Pocket admin portal

Incident Report for PaperCut Software

Resolved

This incident has been resolved.
Posted Jun 27, 2025 - 11:20 UTC

Monitoring

PaperCut has detected intermittent issues logging into the PaperCut Hive and PaperCut Pocket administrator portal in EU region. We believe the issue has been resolved and are actively monitoring the situation. We apologise for any inconvenience to customers.

Customers still experiencing issues may need to clear their browser cache in order to restore access.
Posted Jun 27, 2025 - 09:10 UTC
This incident affected: PaperCut Hive & Pocket (EU hosting region - PaperCut Hive & Pocket).
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