PaperCut MF Scan to Cloud issue

Incident Report for PaperCut Software

Resolved

The US region of our Cloud Services experienced a higher than expected number of emails to be sent for our Scan to Cloud feature. This triggered an alert to our on-call team. Investigations found no issues, and the system scaled to handle the load. There was no impact on customer systems during this time.

Posted Mar 22, 2022 - 15:40 UTC

Update

The PaperCut MF Cloud Services team is investigating an issue with Scan to Cloud.

Posted Mar 22, 2022 - 15:01 UTC

Identified

An issue with PaperCut MF's Scan to Cloud feature has been identified, and the team has been notified.

Posted Mar 22, 2022 - 15:00 UTC

This incident affected: Scan to Cloud for PaperCut MF.